For more than 50 years, Herc-U-Lift has provided unparalleled customer service. Making sure that all of your needs are met is our number one priority. With on hand technicians, an informational sales team, and in house-financing, we can make sure that all of your material handling needs are met and expectations are exceeded.

Our customer service commitments include:

• Free onsite equipment consultations
• Free equipment analytics, including custom fleet reports
• A 15% discount on rental equipment while waiting for repairs
• Free pickup and delivery of machines under manufacturer warranty that need repair
• Free rentals (inventory permitting) when equipment under warranty is being repaired
• Local delivery rates for products shipped anywhere throughout our network
• Discounted labor through our Planned Maintenance and Full Maintenance Programs
• Unbeatable overtime rates with no minimum-hours requirement
• No diagnostic or hookup fees for repairs
• Service warranty of 90 days or 500 hours (whichever comes first)
• Overnight shipping to the continental United States, Alaska, and lower Canada
• In-house financing

“The best thing you can do for your customers is be available for them. Emergencies rarely happen between nine and five, Monday through Friday. We’re available to our customers anytime to help with anything they need”

-Joe Gerdes, Herc-U-Lift Territory Manager